bio test prep (46) - needs to be considered for each option...

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needs to be considered for each option in relation to delivering the identified good practices. As discussed, a set of common criteria for environmental-complaint- handling can be advanced at EU level, either in binding or non-binding format. This includes provisions concerning transparency, accessibility, simplicity or accountability as well as good administrative practice such as timeliness of responses and good book-keeping. Soft policy coordination Since guidelines issued through a Recommendation are not binding for Member States it is difficult to estimate impacts of a soft-policy coordination option in terms of additional administrative burden or broader economic and social impacts in Member States. It is likely that a Recommendation and a related discussion and policy learning process would lead to more structured and transparent environmental- complaint-handling mechanisms in Member States. A Recommendation outlining concrete steps and requirements for each of the steps of a complaint-
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