bio test prep (26) - complains online The information on...

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complains online. The information on complaints is easier to access and to understand. This can be explained at least partially due to the fact that the core function of the Ombudsmen is to investigate complaints whereas in other authorities complaint-handling consists of one of the many responsibilities and possibly receives a lower priority. 4.2 Economic issues The analysis of the country mechanisms showed that available financial resources and administrative capacities impact significantly the effectiveness of the complaint-handling mechanisms. In many Member States, there is no stable institutionalization. Staff is often Environmental complaint-handling and mediation mechanisms at national level – a study commissioned by the EU Commission, DG Environment Page 349 either missing or public authorities are often vulnerable to changes in budgetary decisions, which lead to cuts in personnel, missing training opportunities etc. Such issues were identified mainly in new Member States as well as in countries which are largely affected by the financial crisis.
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