Bus101_Quiz3 - BUS101 Quiz 3 1 How does organizational...

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BUS–101 Quiz 3 1. How does organizational strategy determine IS requirements? A. Bargaining power of the consumers and the suppliers in a given industry directly dictate the requirements for the IS department. B. Existing rivalries in the given industry determine organizational strategies that directly dictate requirements of the IS department. C. New entrants in the given industry directly dictate the requirements for the IS department. D. Porter's five forces directly dictate the structure of the IS department. E. Organizations design competitive strategy based on industry structure. Those competitive strategies determine value chains, which determine business processes, which determine IS requirements. 2 The management of raw materials/parts inventory to ensure optimal availability during production is which value chain primary activity? A. sales and marketing B. outbound logistics C. inbound logistics D. operations/manufacturing E.
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BUS–101 Quiz 3 customer service 3 A business with a differentiation strategy will _______. A. ensure that the products it sells fit the category of commodities B. try to sell its products at the lowest possible price C. find a niche and offer product(s) / service(s) that fit the niche better than its competitors product(s) / service(s) do D. make sure it doesn't spend more money on service / sale than its competitors do E. ensure the service it offers is just as good as its competitors,' not better, not worse 4 Which of the following is the correct order of primary activity components of a generic value chain? A. Sales and inbound logistics, outbound logistics, operations and manufacturing, marketing, and customer service B. Sales and marketing, inbound logistics, outbound logistics, operations and manufacturing, and customer service C. Inbound logistics, operations and manufacturing, outbound logistics, sales and marketing, and customer service D.
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BUS–101 Quiz 3 Inbound logistics, outbound logistics, operations and manufacturing, sales and marketing, and customer service E. Inbound logistics, outbound logistics, operations and manufacturing, sales and marketing, and accounting 5 You are the IS department director, and you design and implement a feature that makes it very easy for customers to customize their purchase, enter their shipping and payment information, track their shipped packages, and automatically register warranty information with manufacturers. The principle of competitive strategy you are implementing is ________. A. supplier lock-in B. product enhancement C. establishing alliances D. customer lock-in E. raising entry barriers 6 What is the definition of competitive strategy? A. The response by an organization to the structure of its industry by choosing to be a cost or a differentiation competitor across the industry or on a particular industry segment B.
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