18 , 23 - Question 18 To SunFun Resort From Alvin Wong...

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# Question 18 To: SunFun Resort From: Alvin Wong Subject Line: Refund Request Greetings Sunfun Resort Management, My family just got back from staying at your resort which was on Sunday 11/13/2016. We enjoyed most of our time throughout our stay. Unfortunately, we were extremely disappointed when we found that the swimming pool was under maintenance. One of the main reason why we chose SunFun Resort for our vacation instead of another is because they had emphasized on the availability of a beautiful swimming pool which had me and my family been looking forward too. Overall, we enjoyed our stay and were very satisfied with your service. But I would like to request for a partial refund of $135 because the main part of your resort is not available and was notified. Moreover, a refund with coupons is unlikely because my family and I flew all the way to Wrightsville from Michigan and would not be likely to visit anytime soon.
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