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BA 290 Final research Project report..docx - BA 290 Final...

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BA 290 Final Project Written Report: Business Ethics Involving UberBy Purev Bat UlziiI.Introduction:Uber is a corporation that I have chosen for the business ethics final researchproject. The location of the corporate headquarters is located in San Francisco,California. This corporationprovides ride-hailing, food delivery, package deliveryservice. The competitors of this corporation includes lyft, doordash, grubhub, andmany more. Currently there are 29300 people working for this corporation. Thatexcludes drivers which are independent contractors. Its revenue was 8.34 billionin its quarterly financial reporting as of September 2022. However, its net incomewas negative 1.21 billion. Uber’s Ceo is Dara Khosrowshahi. He Is confident inthe future outlook of the corporation. He is hopeful that eventually, the corporationwill make positive net income in the near future. My interest in the company lies intwo reasons:1) ethical dilemma that uber is facing is when the corporation facedlawsuit for discriminating against disabled riders.2) ethical dilemma that uberfaces is the classification of its drivers.2II.The Corporation’s Ethical code and or Standards3Uber makes it clear that people should always feel safe and welcome. That’s why theydon’t tolerate racist or discriminatory conduct and behavior, including toward the UberSupport team or at Greenlight Hubs. They encourage people to engage in allinteractions with empathy, inclusivity, and intent to provide an anti-racist, anti-discriminatory space for everyone. They do not discriminate against someone or engagein a disparaging manner toward someone based on traits such as their race, ethnicity,skin color, age, disability, gender identity, marital status, pregnancy, national origin,religion, sex, sexual orientation, language, geographical location, or any othercharacteristic protected under relevant law. This makes it clear that uber takes thestakeholder approach of its customers and riders to ensure that every trip is following itsguidelines.The following list provides examples of discriminatory behavior but is not exhaustive.Do not refuse to provide services based on characteristics like a person’s race,ethnicity, skin color, age, disability, gender identity, marital status, national origin,religion, sex, sexual orientation, language, geographical location, or any othercharacteristic protected under relevant law.Do not rate another user—whether drivers, riders, delivery people, Uber Eatsusers, merchants, restaurants, or businesses—based on these traits.
Do not discriminate on the basis of a rider’s destination or an Uber Eats user’sdelivery location. They understand how important it is to fit driving or deliveringaround your life, rather than the other way around. It is not a violation of theseguidelines to decline a trip or delivery because it does not work for people. Butintentionally refusing or canceling requests, or using features on the UberMarketplace Platform to avoid receiving trip or delivery requests, solely for thepurpose of avoiding a particular neighborhood due to the characteristics of thepeople or businesses that are located in that area, is not allowed.

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