bio test prep (15) - about the action Centralised national...

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about the action. Centralised national environmental complaint line that refers complaints to competent authorities (Of the ten Member States only Ireland has a centralised Ireland: a 24/24 National [Environmental] Complaint Line has been set up. Complaints made through this line are recorded and sent to the competent authority. Environmental complaint-handling and mediation mechanisms at national level – a study commissioned by the EU Commission, DG Environment Page 331 national complaint line in place.) Environmental complaint-handling and mediation mechanisms at national level – a study commissioned by the EU Commission, DG Environment Page 332 2.3 Confidentiality Allowing for personal details and other information being kept confidential and not disclosed to the public, and in particular to the regulatory addressees against whom the complaint has been lodged, can enable complainants to come forward to complaint-handling and enforcement authorities without fearing threats and other forms of retaliation. Problems in this regard have
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