bio test prep (13) - complaints on licensed...

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complaints on licensed facilities (IPPC/Waste/Wastewater licensees) through the EPA website. Good practice 3: Obligation on all authorities to refer the complaint to the competent authority in case the subject matter of the complaint falls outside their competences In light of the problems of complainants to find the right authority to start the complaint with an obligation for every authority to transfer a complaint to the responsible authority could provide a significant improvement. This is already practice in some of the Member States analysed for this report. In France, Denmark, Lithuania and Poland all public authorities are subject to an obligation to refer the complaint to the competent authority in case the subject matter of the complaint does not fall under the remit of the authority receiving the complaint. In Poland and Lithuania, it is legally required that in case an authority is not competent to deal with a certain complaint, it has to
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