MGMT371_Ch 1 cont - Mgmt 371 Managerial Roles Interpersonal...

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Mgmt 371 Managerial Roles Interpersonal Roles Figurehead Leader Liaison Informational Roles Monitor Disseminator Spokes Person Decisional Roles Entrepreneur Disturbance handier Resource allocator Negotiator How good you can play the facade of a leader Skills Managers Need Technical skills o Knowledge and proficiency in a specific field Human skills o The ability to work well with other people Conceptual skills o The ability to think conceptualize about abstract and complex situations concerning the organization Q: Which of the skills is most likely to be used by Top Managers? A: Conceptual skills Q: Which of the skills is most likely to be used by lower-level managers? A: Technical skills Skills needed at Different Managerial Levels Top Managers: Conceptual skills Middle Managers: Human Skills Lower level managers: Technical skills
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Changing Nature of The Manager’s Job Customers and beneficiaries o Managing relationships is the responsibility of all managers and
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