Psyc1221 F01 Quizzes

Psyc1221 F01 Quizzes - Organizational/Industrial Psychology...

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Unformatted text preview: Organizational/Industrial Psychology Psych 1221 Quiz #1 January 25, 2001 Name_ ' ‘ Student ID# Wm 1. A lopsided distribution, more scores to one side or the other, is referred to as a Sk ewe Q distribution. 2. Criterion rel; v at; g: is the degree to which the two types of research criteria coincide. 3. E m 0 + i o n «l intelligence examines individual differences in moods and feelings. 4. S [age Q tests have a large number of easy questions, the questions are so easy that the test taker will always get them right but will not have the chance to answer all of them. 5. I: [fit an i¥ tests are used to assess the honesty of the test taker -/ 6. Intelligence tests measure the following EXCEPT: a. General mental bi Practical ability to live day—to—day ‘ if: Thinking style (1. Creative 7. Face validity indicates whether the test: (a? Appears valid b. Is easy to score 0. Has appropriate content (1. Is constructed properly 8. The validity of a test indicates: a. How often a test measures a characteristic b. How consistently a test measures a characteristic 0. How difficult the test is to complete (6?! How well does the test measure what it is supposed to measure Organizational/Industrial Psychology Psych 1221 Mid Term Exam February 13, 2001 Name __ I A Student ID # “ ' 1. All but which of the following are alternate names for I/O psychology oss the globe? ( a? Corporate psychology , . Occupational psychology ‘0. Industrial psychology d. Work and organizational psychology 2. The "Hawthorne Effect" refers to: g A non-permanent increase in performance due to novel treatment . Suspicion of being treated as a guinea pig when watched by researchers 2: A permanent increase in job satisfaction following organizational research d. A non—permanent decrease in job satisfaction following organizational research 3. Which of the following is NOT a major field of 1.0 psychologists' professional activities a. Organization development b. Ergonomics (3.) Strategic planning (1. Quality of worklife 4. In the method of science, a researcher first forms a theory and then tests the theory by collecting data. The method of science starts with data and culminates in theory. A? Computer simulation; observation /b. Experimental; computer simulation 0. Inductive; deductive Deductive; inductive “‘75. The two most important research dimensions of an empirical research :- d are: 6‘ yNaturalness and hypothesis ‘ijl Degree of control and naturalness c. Hypothesis and methodology (1. Methodology and degree of control Psych122l - Mid-term a l 6. In a laboratory experiment, the variable that is manipulated by the experimenter is called the variable. a. Dependent (13 Independent c. Control d. Criterion 7. A(n) scale rank orders objects or individuals along some dimension. C5) Ordinal b. Ratio c. Interval (1. Nominal 8. The distribution with the most frequently occurring scores in the middle and progressively fewer scores at the extreme ends is called a: a. Positively skewed distribution b. Bimodel distribution 0. Negatively skewed distribution ® Normal distribution 9. Which measure of central tendency is most affected by extreme scores? 3. Median b. Mode (g Mean . Standard deviation 10. A conceptual criterion is a(n): Agreement between two judges on a criterion Theoretical construct that cannot be directly measured 0. Incomplete understanding of a relationship between two variables (1. Real and measurable evaluation standard 11. Criterion deficiency refers to the extent to which the actual criterion: A.” And the conceptual criterion coincide . Fails to overlap the conceptual criterion c. Measures something other than the conceptual criterion d. Is influenced by random error 12. Criterion relevance refers to the extent to which the actual criterion: a. Fails to overlap the conceptual criterion b. Measures something other than the conceptual criterion 0. Consistency measures something other than the conceptual criterion _- And the conceptual criterion coincide a (13/15 A job analysis identifies: .2 r a. How well a person is doing in a given job b. How much money a given job is worth C(? The tasks that are performed on a given job (1. Whether a person should be promoted Psych 1221 - Mid—term a 2 14. éfjie difference between a task and a position can best be described as: A position is a set of tasks performed by a single employee b. A task requires multiple positions in order to be completed 0. The terms task and position are interchangeable d. Tasks and positions are independent of each other 15. Which of the following is not a form of reliability a. Test-retest b. Internal—consistency c. Inter—rater I6. éwo types of validity are: Content and Construct b. Construct and Correlation ,9.- Correlation and Continuous fir. Continuous and Content 17. The following are all types of Intelligence tests, EXCEPT for: a. Traditional b. Practical fl/‘w Compositional / , {I 13,.“ Research on employment interviews has shown all of the following EXCEPT: a. Interviews are the most popular method of selecting employees b. Structured interviews are more valid than unstructured interviews Interviews are prone to the "illusion of validity" [5‘ @ Interviews are a consistent source of reliable information r i 19. According to your text, which of the following is NOT one of the \x limitations of work samples? ' a. Costly to administer _ b. Less effective when the job involves working with people as opposed to things 0. Best suited to hiring experienced workers rather than trainees @ Validity evidenCe has often been lacking 20. is also known as handwriting analysis and is popular in Europe but not frequently in the United States. Hantoiogy Graphology c. Pinnanology d. Writhanology 21. ___— tests have questions that are fairly difficult, that is, the Cfist taker cannot get them all right. - Power b. Speed c. Stacked (1. Application Psych 1221 - Mid‘terrn a 22. The Civil Rights Act does NOT cover which of the following groups? a. National origin b. Sex_ 23. Members of groups identified in the Civil Rights Act are considered to be: an: Vulnerable groups CB" Protected groups c. Discriminated groups d. Identified groups 24. Adverse impact against an applicant group exists if the selection ratio for the group is less than of the selection ratio for the most frequently selected group. a. 3/5ths b. 7/10ths 4JSths 9/10ths 25. According to the EEOC guidelines, we do not need to validate which of the following selection devices, even if adverse impact results from this use? a. Intelligence tests b. Personality tests 0. Interviews @ All selection devices must be validated if adverse impact is found 26. Which of the following statements is NOT true regarding the Americans with Disability Act? /, ' Former illegal drug users are protected by the act @ It is the most significant piece of legislation ever enacted for individuals with disabilities 9 An employment test can no longer screen out an individual with a disability . The law states that employers must provide disabled persons with reasonable accommodation 27. A catalog company specializing in maternity wear hires only women models. This company can claim that being female is a(n) for this job a. Affirmative action requirement b. Realistic occupational requirement (? Bona tide occupational qualification Affirmative occupational qualification 28. The base rate refers to the: Percentage of applicants that are selected (l9 Percentage of current employees that are successful . Number of individuals interested in a given [JOSltIOIl . _ _ d. Minimum validity coefficient needed to be useful in a selection decrsion Psych1221 - Mid—term a 29. True negatives are: a. People who fail the test and would have performed well People who fail the test and would have performed poorly c. People who pass the test and ended up performing well (1. People who pass the test and ended up performing poorly 30. )Nhich of the following is TRUE regarding cutoff scores in selection _; at." If the cutoff score is set too high then there will be an increase in false ‘ positives If the cutoff score is set too low then there will be an increase in false positives . If the cutoff score is set too low then there will be an increase in false negatives 1 Cutoff scores have limited relevance to decision—making accuracy 31. Ackerman identified the following as classes of abilities, EXECPT for: a. General intellectual b. Perceptual speed _ Psychomotor . Memory 32. Organizations that adopt a cost reduction strategy tend to have training that: a. Emphasizes teamwork and methods of streamlined production b. Focuses on development of new products, services, or technologies c_. Stresses a high level of service quality devoid of defects Q1) Has less emphasis put on enhancing employee skills 33. The assessment of training needs consists of a classic three-step process. These steps include all of the following EXCEPT: ' :1. Organizational analysis é) Criteria analysis 0. Person analysis d. Task analysis 34 All of the following are on—site training methods EXCEPT: /a’.' On—the-job trairnng xb. Job rotation /c Apprentice training Programmed instruction 35. Which of the following is NOT true regarding the lecture method of training? a.‘ It is cost efficient d - With a diverse audience the content is often very broad and general ’ c It is the best method to use for skill acquisition ,d: It uses one—way communication ' 36. Physical fidelity refers to: if p" Placing trainees in jobs they are physically capable of performing ' Staying on-site when training workers _ Training equipment that closely matches on—the-job eqmpment Training facilitates that are comfortable for participants Psych122l - Mid-term a 5 37. Two main kinds of sexual harassment actionable under federal law (blink: Quid pro quo and hostile environment b. Quid pro quo and sexual intimidation 0. Sexual intimidation and sexuai bribery d. Sexual bribery and hostile environment 38. Transfer of training can best be defined as the extent to which: a. A training program used in one organization can be used in another \ organization @/ Trainees apply learning from training back to the job c. Trainees can learn to give the training program to others d. Trainees can effectively pass a knowledge test at the end of training 39. éirkpatrick‘s reaction criteria refer to measures that assess: Trainee impressions and feelings about training Ila: Trainer opinions about the effectiveness of the program - we: Manager opinions about the usefulness of the program for trainees d. " Customer reaction to trainee's behavior 40. After training, the productivity of an assembly line was increased by 20%. This change in performance on the job would be assessed via what type of criteria? - . Reaction b. Results 0. Learning A. Jr® Behavioral 41. Dr. Burns uses a procedure called break~even analysis to analyze the utility of a training program. Dr. Burns is assessing effectiveness at which level of criteria? .' Learning ‘3 Behavioral Results . Collective 42. Training validity best describes: a. The effectiveness of a training program in different organizations b~ The effectiveness of training with different groups within one organization " 4 Whether trainees mastered the training they went through Whether trainees performance on the job was enhanced by training 43. Murphy and Cleveland ( 1993) believed that several factors lead to performance appraisals, EXCEPT for: . A ‘ /~a. Enhance the quality of individual decisions about their own capabilities vb: Enhance the quality of organizational personnel decisrons _ I Affect an employee's view of and attachment to their organization a Affect the organization's compensation plan Psych1221 - Mid—term a 44. The following are all uses of the results of performance appraisals EXCEPT for: a. Personnel training Promotion Changing the structure Discharge 45. Al works as a shoe salesperson. His job performance is measured by counting the dollar value of his sales. This represents which of the following types of job performance measures? Objective production data . Personnel data 0. Judgmental data d. Commission data 46. Sue works as an accountant. When her supervisor prepares Sue‘s evaluation, records about her attendance is checked. This represents which of the following types of job performance measures? a. Objective production data @ Personnel data c. Judgmean data d. Commission data 47. Which of the following does NOT belong to the personnel data class of performance appraisal information a. Absenteeism Sales volume c. Turnover d. Accidents 48. The tendency of some raters to give uniformly high ratings to all mployees reflect what type of rating error? (5 Positive leniency b . Negative leniency c. Central tendency (1. Halo 49. Some managers are unwilling to give employees high or low ratings, but instead prefer to play it safe and say that the employees are all "average." This type of rating pattern is known as: a. Halo CID Central tendency c. Recency effect (1. Reduced leniency 50. Which of the following scales involves rating employeespn the c of critical incidents? a. Behaviorally anchored rating scales b Weighted checklist c. Behavioral—observational scales Mixed—standard scales Psych1221 - Mid‘terrn a 51. In class, the formats identified for use in recording appraisals: a. Scales and Files b. Files and tests c Nanatives and tests Scales and Narratives 52. As presented in class, which of the following is NOT general types of rformance appraisals C5 Behavioral zb. Outcome Comparative (c. Ad. Absolute 53. As presented in class, which of the following is NOT one of the common rating errors. a.” First impression 4r. Contrast effect fey; Similar to me ((9 Positive tendency (an. " 54. As presented in class, which of the following is NOT one of the ‘ common appraisal errors: ,a. Inadequater defined standards of performance b. Inadequate time allotment for decisions «6” Insufficient or unclear performance documentation @ Inadequater developed appraisal instrument K 55. he three theories of organizations presented in the text include all but: '2’ Systems Theory I“ ' Structural Theory c. Classical Theory Neoclassical Theory p . “ 56. A production department in a manufacturing organization represents a i .ra’. Staff function Decision—making function e. Scalar function Line function 57. A hich of the following is not a coordinating mechanism? % Standardization of work output —‘ . Direct supervision ,xc. Standardization of skills and knowledge @ Specifyingorganizationa] objectives ./' C 58. Assembly line workers, sales clerks, and production personnel fall into " ' " . ich of Mintzberg's five parts of an organization? Q Technostructure . Operating core Middle line @ Support staff Psych122i — Mid-term a Stress in the workplace would increase Coordination would be easier 6. Personnel costs would increase d. More administrative control 59. g consequence of downsizing would most likely be: 60. According to the text and discussion in class, the difference between a L 'roup" and a "team" is: ‘/ Teams have a task to complete while groups do not ‘9 Group members are interdependent while teams are independent 0. Teams have leaders while groups have followers d. . There is no difference, the terms are interchangeable ‘ A 61. If an employee said, "I love this company, and I hope I never have to leave," most likely this would indicate a high component - organizational commitment. Normative Continuance Involvement Affective of the following are components of organizational justice except: Procedural justice d 62. I a. ,. j . Interpersonal justice r3“) Configural justice Ad. Demonstrative justice 5 63. Organizational citizenship behavior includes all of the following except: 3. Civic virtue Competence Sportsmanship d. Courtesy 64. All of the following are characteristics of the psychological contract EXCEPT: a. It is a formal, written document b. It is oriented toward the future c. It is based on a belief that some form of a promise has been made and accepted @ It may include such topics as: job security, promotional opportunity, and pay raises J 65.. The difference between a merger and an acquisition is: U a, Mergers are permanent, acquisitions are temporary Kb.) Mergers involve two orgaHiZations of equal power coming together, a» " acquisitions involve a powerful organization taking control . . Mergers pertain to the joining of two organizations in the same industry . The terms are synonymous Psych 1221 - Mid—term a me because: The characteristics most predictive of workplace violence apply to many r _ people, most of whom do not commit workplace violence / b. There are no consistent characteristics of people that engage in violence in the 66. ‘ difficult to identify individuals who will likely engage in workplace L. workplace 0. Psychological tests cannot assess personality variabies like aggression or social support (1. Violent acts and other forms of antisocial behavior are very difficult to define and identify 67. Which organizational theory challenged the universal applicability of the structural principles? .v Lax Neoclassical Theory b. Structural Theory = Classical Theory Systems Theory 68. According to systems theory, the larger goals of any system are to attain: ' . profits, wages, & cash flow ‘ Stability, growth, & adaptability Job satisfaction, profits, & market share (1. Feedback, quality, & revenues .- ' 69. Raymond indicates that he hates his job. This attitude reflects his: a. Global job satisfaction ' b Jobinvoivement 6:) Job facet satisfaction rd Procedural satisafcation 70. Which of the following is NOT associated with the use of the Aristocracy metaphor when looking at organizations? a. A small group or class of people control and benefit from the work of a much larger group of people The controlling group expends whatever resources necessary to maintain control by the group Q Additional influence can be gained by exchanging favors . There appears to be an opportunity for those not in power to gain power due to loyal andfor distinguished service (T1. Which of the following is NOT associated with the use of the Culture \e metaphor when looking at organizations? a: Values operate as the foundation for the activities and aspirations of people ‘ Ceremonies and rituals tie people together People have needs which they seek to satisfy d. People identify with and feel a part of the organization Psych 122] - Mid—term a 10 72. Which of the following is NOT associated with the use of the Brain taphor when looking at organizations? Organizations are alive and seek to stay alive , Learns from the collected information c. Holographic — all parts contain the capabilities of the whole L’d; Initiate and process communication 73. Which of the following is NOT associated with the use of the Brain \0 metaphor when looking at organizations? to a. Designed to produce something qj\ 0‘ b. When one person fails to do the job, a replacement is found C. (1. There is a finite capacity, people or time need to be added to expand capacity Labor, not dedication, is exchanged for money and other rewards True/False Questions 74. A test high in test-retest reliability may have low internal consistency (filiability True f. False True 75. st item can be content valid but not face valid False True False 76. @sonnel tests were not found to contribute to unlawful discrimination t. 77. The selection ratio is defined as the number of job openings divided by @e number of job applicants True f. False 78. Psychological fidelity refers to the extent to which training is intellectually stimulating to a learner True False 79. Job performance is usually normally distributed (1%) True ‘ False .I’Tfirx , «807‘ The correlation between judgmental evaluations and objective *’ t production data tends to be very high L t. True 9‘ False Psych 1221 - Mid—term a 11 81. Neoclassical Theory views the organization as a living organism with independent parts t. True CD False 82. Psychological contracts are written documents that indicate employee r ks and responsibilities ' True f. False 83. Normative component of organizational commitment is the employees declings of obligation to remain with the organization. True f: False Fill-in the Blank Questions . the degree to which a person identifies psychologically with his or her work and the importance of work to one’s self image was referred to as: hazinth competence . 85. The languages, values, attitudes, beliefs, and customs of an organization were referred to as its (:Mflr as! m in: ma ,1; s: . 86. arcti'l n c are is the term Henry Mintzberg, in his depiction of the basi parts of an organization, used to describe the people who actually produced the output of the organization. / The rating error that is most problematic in self-assessment is 88. E6 Irfgrmanc 8 refers to what people actually do, what can be observed. 89. Int“ Mimi zafimaivalidity refers to whether a training program is equally effective with different groups of trainees within the same organization. 90. If a company has a(n) innovai’i ve. strategy, thenothe training program will focus on developing new products and serv1ces. PsychlZZl — Mid-term a 12 91. it; I c c firm refers to the process of identifying from a pool of applicants those to whom a job will be offered. 92. The concept of r ‘zc m lid 1‘ t 1 refers to a predictor's validity spreadi g to other jobs or contexts beyond the one in which it was validated 93. IZG r655 l on Lina [1512? is a statistical technique used to predict crit rion performance on the basis of a predictor score 94. l2th U! l JHm: n i’ refers to the process of attracting peeple to apply for a job. 95. C I l a bi l {i is the consistency or stability of a measure ,9( To 5 in - EH fin 'ar' C t an a l yIiJ measure the knowledge, skills, and abilities required for a job in job analysis. 21/ Inc: clan ‘i 5 are the evaluation standards used as reference points in making judgements 98. The EVE d ion is the midpoint of all scores in the distribution 99. A F618 63 oter (its: n is a plan for conducting a study. 100. P3 y Ch Dl 00: 3'1 is the scientific study of thinking and behavior. PsychlZZI - Mid-term a 13 ...
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Psyc1221 F01 Quizzes - Organizational/Industrial Psychology...

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