BUS 407 Assignment 8..16doc-5 - RUNNING HEAD ASSIGNMENT 1...

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RUNNING HEAD: ASSIGNMENT 1 – TRAINING AND DEVELOPMENT IN SMALL BUSINESS Assignment 1: Training and Development in Small Businesses Student: Marisa Andrade Professor: Thomas Swinney Course: BUS 407 Date: July 29, 2016
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RUNNING HEAD: ASSIGNMENT 1 – TRAINING AND DEVELOPMENT IN SMALL BUSINESS Page 1 1 Analyze key elements of training and development geared toward improving the performance of the specific small business for which you are consulting. Daycare centers are a big part of most parents who depend on them to care for their beloved children. As a parent myself, I can tell you it is not easy handing over your children to strangers to care for up to twelve hours a day while I go to my job. Parents expect nothing but the best care and all the understating and nurture they children can get at the same time they expect the child care centers to teach and prepare the children for the next years ahead with adequate education accordingly to their age. Out of all the type of businesses that exist, I can imagine Daycare centers to be one of the most successful businesses that exist due to high demand for this specific service. It is especially big here in America where most people in the workforce are used to working long hours and are more independent of their own families to care for the young ones. Part of that reason, is because parents want to prepare their little ones for the academic years ahead. Daycare centers have a huge responsibility to carry out their businesses with the outmost professionalism and moral compass, that is why it is of imperative importance that the whole team working in the Daycare are prepared and certified accordingly, to work with children at the different stages of growth that the daycare provides care for. My children attend a small daycare in my town called Rainbow Child and Development Center. The center has the support of 5 teachers, the director and the assistant director. The daycare not only provides care for children as young as 2 months old infant but also is an academy for pre-k students. The Daycare staff has a lot on their shoulders to worry about. Families expect the best
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RUNNING HEAD: ASSIGNMENT 1 – TRAINING AND DEVELOPMENT IN SMALL BUSINESS Page 2 service and child friendly environment for their little ones. Rainbow child care has been open for 7 years. The owner for the daycare wishes to expand their services in the near future and offer before and after school care for school age children, since the daycare is only one block away from the nearest elementary I think that is very possible for them to do. From what I know Rainbow has always had steady business however; the director, Susan, recently expressed her concerns to me about a high decrease in enrollment forms she has noticed this year and she suspects is due to the low experience staff she recently hired and has asked me to help her develop a training plan to possibly help with the business performance. Although all
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