BUS 407 Assignment 2 8.29.16 - Running head TRAINING...

Info icon This preview shows pages 1–4. Sign up to view the full content.

View Full Document Right Arrow Icon
Running head: TRAINING PROGRAM 1 Designing a Training Program. John Smith Professor T. A. Swinney BUS 407, Training and Development February 26, 2017
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
TRAINING PROGRAM 2 Abstract In this paper I will explain and analyze all the factors and key elements that a mid size costumers service center needs to advance further and be successful with the use of employee trainings. The Costumer Service Center is called Taormina. Through this paper I will talk about a two- day trainings plan designed for 20 employees and that will benefit not only the trainees but also the company as a whole, once the outcome of the training runs its course. I will explain step by step the specific training objectives that will serve as guide towards the desired outcome once the trainings has been finalized and the trainees have started applying the new knowledge into their routines. The two-day training, which is specifically designed to meet the current needs Taormina is seeking to fill, in order to guarantee the company’s success in the market. Designing a Training Program In today’s era where global economy is in continuant evolution, designing and developing employee trainings are a must to achieve success. Not only are they important among the largest of the industries but also the small business that wish to be successful and someday reach the top of the chain in the business world. Company leaders acknowledge and understand that is impossible to achieve real success without first developing and implementing trainings programs.
Image of page 2
TRAINING PROGRAM 3 Employee training programs are a necessity. When developing an adequate training program, it is crucial to the success of any business. Training programs provide multiple benefits for employees and organizations if these are planned and implemented correctly. The understanding of the job functions, the goals, and the company’s culture lead to the increase in motivation, morale, and productivity among employees. Keeping the goals in mind during the developmental stages of the training helps to create a defined and useful program. By analyzing the training needs in the analysis phase, the result obtained will design the employee’s training program. To better understand what a training program is and its benefits are, it is necessary to analyze and develop a module for training. The training will increase effectiveness, quality, and productivity by improving employee competence and a sense of belonging. The designing phase consist of the identification of the learning objectives that describes what an employee will be able to do upon the completion of the training program and how these goals will be measured. The process of designing a training program identify the set of specifications that are used in the developmental phase, and establishes the guidelines that are follow by the creation of the content, the delivery, and the materials to be used during the training event. The Training Need Analysis (TNA) along
Image of page 3

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 4
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern