Emotional Intelligence - Emotional Intelligence(EI What is EI An ability to perceive control and evaluate emotions Ability of an individual to

Emotional Intelligence - Emotional Intelligence(EI What is...

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Emotional Intelligence (EI) What is EI? An ability to perceive, control and evaluate emotions Ability of an individual to understand his/her own emotions & the emotions of others Testing job applications on EI is a growing trend in employment today Some claim that it is an inborn character while others think that it can be learned and strengthened A worker with high EI is more likely: a) To be able to express his/her emotions in a healthy way b) To understand the emotions of those he or she works with c) To produce better work relationships & performance Emotions / social intelligence, involves at least 5 types of skills / domains a) Self- awareness - Ability to understand & be aware of their feelings $ moods. Self-

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