Organizational Behavior TEST 1 TERMS

Organizational Behavior TEST 1 TERMS - TEST 1 TERMS Chapter...

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TEST 1 TERMS Chapter 1 - organization: a collection of people who work together to achieve individual and organizational goals - organizational behavior: the study of factors that affect how individuals and groups act in organizations and how organizations respond to their environments - group: two or more people who interact to achieve their goals - team: a group in which members work together intensively to achieve a common group goal - virtual team: a group whose members work together intensively via electronic means and who may never actually meet - manager: a person who supervises the activities of one or more employees - top management team: high-ranking executives who plan a company’s strategy so that the company can achieve its goals - organizational effectiveness: the ability of an organization to achieve its goals - management: the process of planning, organizing, leading, and controlling an organization’s human, financial, material, and other resources to increase its effectiveness - planning: deciding how best to allocate and use resources to achieve organizational goals - organizing: establishing a structure of relationships that dictates how members of an organization work together to achieve organizational goals - leading: encouraging and coordinating individuals and groups so that all organizational members are working to achieve organizational goals - self-managed teams: groups of employees who are given the authority and responsibility to manage many different aspects of their own organizational behavior - controlling: monitoring and evaluating individual, group, and organizational performance to see whether organizational goals are being achieved - role: a set of behaviors or tasks a person is expected to perform b/c of the position he or she holds in a group or organization - skill: an ability to act in a way that allows a person to perform well in his or her role - conceptual skills: the ability to analyze and diagnose a situation and to distinguish between cause and effect - human skills: the ability to understand, work with, lead, and control the behavior of other people and groups - technical skills: job-specific knowledge and techniques - open system: organizations that take in resources from their external environment and convert or transform them into good and services that are sent back to their environments where customers buy them - organizational procedure: a rule or routine an employee follows to perform some task in the most effective way - national culture: the set of values or beliefs that a society considers important and the norms of behavior that are approved or sanctioned in that society
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- ethics: the values, beliefs, and moral rules that managers and employees should use to analyze or interpret a situation and then decide what is the “right” or appropriate way to behave - well-being: the condition of being happy, healthy, and prosperous - social responsibility: an organization’s obligations toward people or goups that are directly affected by its actions
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This note was uploaded on 05/11/2008 for the course MGT 3305 taught by Professor Reed during the Spring '08 term at Baylor.

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Organizational Behavior TEST 1 TERMS - TEST 1 TERMS Chapter...

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