73749941-Project-Report-on-Total-Quality-Management

73749941-Project-Report-on-Total-Quality-Management - In...

Info icon This preview shows pages 1–6. Sign up to view the full content.

In fulfilment of the requirement for the degree of MASTER OF BUSINESS ADMINISTRATION (SESSION 2008-10) Submitted to: Submitted By: B.S. COMPUTERS HARDEEP SINGH LC CODE 445 B.S. COMPUTERS MALERKOTLA PREFACE 1
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

One should always work with an objective in its mind. To accomplish that objective efficient management of material, time and financial resources is very important. Above coordination is must that determines the degree of success. Awareness at each level of life is necessary for a human being keeping all this is in view this report on “TOTAL QUALITY MANAGEMENT” is prepared by me. The rounded encouraging support by Mr. Sarabjit Singh towards this report has created in me confidence regarding the approval of the subject matter. The present report is well arranged in coherent manner. An attempt has been made to provide the general public the necessary information about the Private and Public Banks. The main intention behind this report is to compile the subject matter in such way that even a layman could get the knowledge. So I would like to say that this report is a result of an assignment, to improve and gain confidence. Acknowledgement 2
Image of page 2
I am sincerely thankful to all those people who have been giving me any kind of assistance in the making of this project report. I express my gratitude to Mr. Jagpreet singh (Executive Director) (Officiating) , who has through his vast experience and knowledge has been able to guide me, both ably and successfully towards the completion of the project. I express my gratitude to B.S. Computers I would hereby, make most of the opportunity by expressing my sincerest thanks to Mr. Sachin all my faculties whose teachings gave me conceptual understanding and clarity of comprehension, which ultimately made my job more easy. Last of all but not the least I would like to acknowledge my gratitude to the respondents without whom this survey would have been incomplete. I am also thankful to authority of VEER Enterprises (SEASON’Z ICE CREAM) providing me the information. Hardeep Singh CERTIFICATE 3
Image of page 3

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

This is to certify that MR. HARDEEP SINGH has done the Major Research Project report entitled “TOTAL QUALITY MANAGEMENT” under my supervision for the fulfillment of the degree of Master of Business Administration of Punjab Technical University, Jalandhar . The work done by him is a sole effort and has not been submitted as or its part for any other degree. Mr. ……………… Member of Faculty of Management QUEST INFOSYS LUDHIANA. Table of Contents Contents Introduction of TQM Aspects of TQM What is Quality? Introduction about Enterprise 4
Image of page 4
Veer Enterprises SEASON’Z Ice Cream Practical Experience Types of Machinery Packing material Conceptualization Principles of TQM Four C’s of TQM Factors effecting the commitment of employees Operationalization of the concept Quality Management History of Quality Management Quality Improvement Process—Tools & Techniques TQM Improvement Methodology Objectives Research Methodology Limitations Conclusion Recommendations
Image of page 5

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

Image of page 6
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern