Chapter 10

Chapter 10 - a 1 Adequate resources 2 Leadership and...

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Chapter 10 (book) I. Groups vs. Teams A. Work group - group that interacts primarily to share information and to make decisions to help each group member perform within his/her area of responsibility B. Work team - group whose individual efforts result in a performance that is greater than the sum of the individual inputs II. Types of Teams A. Problem solving teams - groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment B. Self managed work teams - groups of 10 to 15 people who take on responsibilities of their former supervisors C. Cross functional teams - employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task D. Virtual Teams - teams that use computer technology to tie together physically dispersed members in order to achieve a common goal III. Creating Effective Teams A. Context- 4 factors that are most significantly related to team performance
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Unformatted text preview: a. 1. Adequate resources, 2. Leadership and structure, 3. Climate of Trust, 4. Performance Evaluation and Reward Systems B. Composition- includes variables that relate to how teams should be staffed a. 1. Abilities of members, 2. Personality, 3. Allocating roles, 4. Diversity, 5. Size of teams, 6. Member flexibility, 7. Member preferences 1. Group demography- degree to which members of a group share a common demographic attribute, such as age, sex, race, educational level, or length of service in an organization, and the impact of this attribute on turnover 2. Cohorts- individuals who, as a part of a group, hold a common attribute C. Process- different variables of a process a. 1. Common purpose, 2. Specific goals, 3. Team efficacy, 4. Conflict levels, 5. Social loafing IV. Turning Individuals into Team Players A. Shaping Team Players a. 1. Selection, 2. Training, 3. Rewards...
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This note was uploaded on 05/12/2008 for the course BUAD 304 taught by Professor Cummings during the Fall '07 term at USC.

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