NBA_578___3_1_fall_2007

NBA_578___3_1_fall_2007 - Data Collection and Analysis...

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Data Collection and Analysis Phase IV NBA 578
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2 Process Overview The Client’s Business Need Phase I Proposal and Initial Problem Definition Phase II Project Planning and Initiation Phase III Problem Definition and Hypothesis Formation Phase IV Data Collection and Analysis Phase V Develop Conclusions and Recommendations Phase VI Communication of Recommendations Phase VII Implement Recommendations Phase VIII Engagement Close
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3 Phase IV – Data Collection and Analysis Collecting the right type of data is critical to supporting the hypothesis formation framework refined in Phase III Without the right data to backup our findings and conclusions, we will not have a strong story to tell the client Data mismanagement is often the biggest root cause of project failure and misguided solutions
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4 Phase IV - Data Collection and Analysis is Iterative Planning Data and Fact Gathering Analysis Create and revise data collection framework Develop or modify data collection plans Collect Data Test Hypotheses Accept, reject or modify Hypotheses Refer back to your problem definition statement and issues analysis worksheet Data collection and analysis is based on the scientific method
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5 Phase IV - List Data Sources Use this step to complete the data source column of the issues analysis worksheet. The issues analysis worksheet was initially developed in the problem definition and hypothesis formation phase (phases I and updated in phase III). Responsibility for collection of data should also be noted in the worksheet. Listing the data sources for various analyses is the next step in completing the Issues Analysis Worksheet developed with the client in Phase III…
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6 Sub-issues Hypothesis Analysis Data Source Respon- Sibilities End-product Findings How profitable is the commercial business? The commercial business is Unprofitable and performs below the industry average Determine Industry profitability; determine trends in industry profitability; determine fixed vs. variable costs. Western States Petroleum Assoc. U.S. Industrial Outlook; Oil Express DHP Industry profitability benchmark; Company profitability analysis What is the outlook for margins in the commercial business? Long term margins are expected to improve but still result in a breakeven operation Determine projected demand; determine projected supply; determine competitive environment. J. Webb Mo. operating reports; C. Knoff. RCM DHP Determination of factors influencing margins What opportunities exist to improve the business? Opportunities to improve the business include Cost Reduction Pricing process improvement Better channel management Market withdrawals Determine what costs Can be reduced; Analyze ability to Change product mix To improve results; Determine ability of Current management and infrastructure to adapt to changes.
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