311Final_Sample_Solution

311Final_Sample_Solution - Name_ Student ID_ Section_...

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Name______________________________ Student ID______________________________ Section_____________________________ BUAD-311 Operations Management Sample Final Exam Fall 2007 Open Book, Open Notes, No Lap Tops State all your assumptions clearly Make sure that you have 6 pages (Including the cover page) Good Luck VERSION A 1
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Section A: Multiple Choices [4 pts each] 1. Which of the following statement is false? a) Utilization rate should not be greater than 1 b) Customers may wait even if the utilization rate of the service process is smaller than 100% c) Non-bottleneck resource(s) may become bottleneck resources if we increase capacity of the bottleneck; d) It is always better to postpone the decision about capacity investment under demand uncertainty e) None of the above 2. Which of the following statement is correct? a) Exponential smoothing method should be used when seasonality exists b) Exponential smoothing method is superior to moving average method c) Linear regression is a quantitative forecast method d) Market research is a quantitative forecast method e) None of the above 3. An M/M/5 system has a) a queue capacity of 5 b) more variability compared to the M/D/5 system. c) a single server d) arrival time following normal distribution e) service time following normal distribution 4. Which of the following statement is false? a) Reorder point equals safety stock plus the average lead time demand b) Higher reorder point reduces the possibility of shortage c) Lower reorder point induces frequent orders/shipments d) Reorder point is typically used in continuous review inventory system e) None of the above 5. Which of the following statement is correct? a) Buyback contract induces the retailers to order less b) A coordinating buyback contract will always make both the retailer and the wholesaler(publisher) better off c) Wholesaler is the upstream player of the retailer in the supply chain d) Vertical integration will increase the ability to increase product variety e) None of the above 2
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311Final_Sample_Solution - Name_ Student ID_ Section_...

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