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Chapter 12 Outline

Chapter 12 Outline - INTRODUCTION TO INTERPERSONAL...

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p INTRODUCTION TO INTERPERSONAL COMMUNICATION A. Introduction. 1. Interpersonal communication involves a limited number of participants 2. The participants are: a. Are usually in proximity to each other b. Use many sensory channels c. Are able to provide immediate feedback k ELEMENTS OF INTERPERSONAL COMMUNICATION A. For accurate interpersonal communication to take place the thoughts, facts, beliefs, attitudes, or feelings that the sender intended to send must be the same as those understood and interpreted by the receiver. B. Senders and Receivers. 1. The roles of sender and receiver change depending upon where the individuals are in the process. C. Transmitters and Receptors. 1. Transmitters are used by the sender 2. Receptors are used by the receiver D. Messages and Channels. 1. Messages include the transmitted data and the coded symbols that give particular meaning to the data 2. Channels are the means by which message travel from sender to receiver. 3. Media richness is the capacity of a communication approach to transmit cues and provide feedback 4. A cue is a stimulus, either consciously or unconsciously perceived, that results in a response by the receiver 5. Data are the output of the communication E. Meaning and Feedback. 1. Meaning represents a person’s thoughts, feelings, beliefs, and attitudes. 2. Encoding gives personal meaning to messages that are to be sent.
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