Chapter 13 Outline

Chapter 13 Outline - MAKING ETHICAL DECISIONS A....

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d. Managers and employees alike should be involved in the identification of ethical problems to arrive at a shared understanding of them and to help solve them. e. The performance appraisal process should include consideration of ethical issues. f. The organizational priorities and efforts related to ethical issues should be widely publicized. C. Concern for affected individuals. 1. Examples of who is affected by the ethical aspect of decision making include shareholders, customers, lenders, suppliers, employees, and governmental agencies. 2. Employment-at-will is an employment relationship in which either party can terminate the employment relationship-at-will with no liability if there was not an express contract for a definite term governing the employment relationship. D. Benefits and costs. 1. Assessment of benefits and costs of a decision requires a determination of the interest and values of those affected. 2. The utilitarian principle is a common approach to the weighing of benefits and costs in organizations. E. Determination of rights. 1. One dimension of rights focuses on who is entitled to benefits or participation in decisions to change the mix of benefits and costs. e MANAGERIAL DECISION-MAKING MODELS A. Rational model. 1. The rational model involves a process for choosing among alternative to maximize benefits to an organization. 2. The rational model is based on the explicit assumptions that: a. All available information concerning alternatives has been obtained. b. These alternatives can be ranked according to explicit criteria. c. The alternative selected will provide the maximum gain possible for the organization (or decision makers). 3. An implicit assumption within the rational model is that ethical dilemmas do not exist in the decision-making process. 4.
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This note was uploaded on 05/10/2008 for the course BUS 341 taught by Professor St.lawerence during the Spring '08 term at Rhode Island.

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Chapter 13 Outline - MAKING ETHICAL DECISIONS A....

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