chapters3-4

chapters3-4 - Matthew Liguori Professor Sipek COMM107 25...

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Matthew Liguori Professor Sipek COMM107 25 February 2008 Nonverbal Communication and Listening Nonverbal communication is composed of “all those messages that people exchange beyond the words themselves”. Research has established that nonverbal language is an important means of expression and is essential to daily communication. Most of the time body talk is interpreted without even knowing so. It is estimated that 93 percent of all meaning in a social situation comes from nonverbal information. It is hard to say exactly what the source of nonverbal signs is, but scientists have narrowed down two basic sources: innate neurological programs and behaviors common to a culture or a family. Innate neurological programs are automatic nonverbal reactions to stimuli with which we are born. Nonverbal behaviors are said to be reflective, which means they reflect the cultures from which they were learned. How we actually communicate nonverbally can have several influences, most commonly emotional. Different emotions tend to create certain nonverbal responses. It is easy to see if someone is
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This note was uploaded on 05/11/2008 for the course COMM 107 taught by Professor Gardner during the Spring '08 term at Maryland.

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chapters3-4 - Matthew Liguori Professor Sipek COMM107 25...

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