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Unformatted text preview: hp
HP Diagnostics and Troubleshooting
You suspect a firmware issue, but you cannot locate the problem. What is the recommended step
to resolve compatibility and performance issues?
O Check that all required device drivers have been installed.
Check error codes for any blinking LEDs.
Uninstall any recently added software.
O
Replace the system board with one that is working properly.
MO Update the BIOS after checking with customer.
Question 5 of 21
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