Test Bank for Information Technology for Management Improving Strategic and Operational Performance

Test Bank for Information Technology for Management Improving Strategic and Operational Performance

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FOR MORE OF THIS COURSE AND ANY OTHER COURSES, TEST BANKS, FINAL EXAMS, AND SOLUTION MANUALS CONTACT US AT [email protected] Chapter: Chapter 02 Infrastructure and Support Systems Multiple Choice 1. __________ is the collection of hardware, software, processes, networks, and users. a) IT infrastructure b) IT function c) Transaction processing system d) MIS Ans: a Difficulty: Easy Section Ref: Quick Look at Chapter 2 AACSB: 2. A transaction processing system (TPS):
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3. The number of hours an employee worked in a certain week is an example of: 4. __________ is data that has been processed, organized, or put into context so that it has meaning and value to the person receiving it. 5. __________ consists of data that have been processed, organized, and put into context to be meaningful, and to convey understanding, experience, accumulated learning, and expertise. a) Information b) A transaction c) Knowledge d) Wisdom Ans: c Difficulty: Medium Section Ref: 2.1 Data and Software Application Concepts AACSB: 6. Managing a product recall in a way that minimizes negative impacts on sales of other products and profits is an example of:
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7. A __________ consists of stored data organized for access, search, retrieval, and update. 8. Why are TPSs critical systems?
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