Class 4 - Resumes 2

Class 4 - Resumes 2 - Writing your Resume Right Part 2...

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Unformatted text preview: Writing your Resume Right! Part 2 Presented by the Office of Career Management Creating Powerful Bullet Points Duties vs. Skills Duties- Managed cash register- Responded to customer complaints- Answered phones and filed- Made deposits and withdrawals- Ran team meetings- Made bulletin boards and posters- Waited on tables Duties vs. Skills Skills- Customer service- Organization- Management/Leadership- Communication- Analytical/Research- Technical- Financial/Data Duties vs. Skills • What were your major duties for the position? • What special skills or knowledge did you use to perform these tasks? • What aspects of your personality did you use to perform these tasks? • Were you recognized for your abilities? Did you achieve anything in the course of performing these tasks? • How did I add value to the organization I was working for? What did I do to help them be efficient, productive, etc.? Duties vs. Skills- Made bank deposits and withdrawals becomes- Ensured accurate deposits and withdrawals while maintaining high levels of customer service Duties vs. Skills- Responded to customer complaints becomes- Developed communication and problem solving skills by responding to customer complaints Duties vs. Skills- Made bulletin boards and posters becomes- Designed marketing and advertising tactics to create interest in study abroad programs Duties vs. Skills- Ran team meetings becomes- Motivated staff and encouraged teamwork to reach established sales goals Duties vs. Skills- Waited on tables becomes- Provided customers with quality service while working in a fast-paced, high pressure environment Accomplishments Have you ever- Saved your employer money?...
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Class 4 - Resumes 2 - Writing your Resume Right Part 2...

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