Effective Communication

Effective Communication - Effective Communication Brittany...

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Effective Communication Brittany C. Bridges Professor Brandt BUS100 November 6, 2016
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Effective communication is vital to any business’ ability to be productive and operate smoothly. Effective communication is defined as the glue that helps deepen the connections to others and improve teamwork, decision making and problem solving. In addition, it is clear and free of any errors. In my current occupation, as a Restaurant Manager, for Arby’s Roast Beef, the management team is required to attend mandatory meetings twice a year, every year. These meetings are known as “Brand Camp.” During Brand Camp, the management team learns more about Arby’s purpose, core values, safety, and how to maximize each guest’s overall experience. Each meeting is led by the Corporate Area Coach and the General Manager. When the Area Coach spoke, she made eye contact with each individual, she offered positive feedback, and she encouraged follow-up discussions. This was my first time experiencing effective communication in a business setting.
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