QUIZ 1
Which of the following statements provides an inaccurate description of people with high self-esteem?
When under pressure, they may become boastful and act egotistically.
They tend to have few doubts about themselves.
They see themselves as capable, worthwhile, and acceptable.
They may be overconfident at times.
Correct!
They seldom experience a boost in job performance.
Question 2
5 / 5 pts
Conscientiousness is a 'Big Five' personality dimension that involves the traits of being __________.
outgoing, sociable, and assertive
unworried, secure, and relaxed
imaginative, curious, and broad-minded
good-natured, trusting, and cooperative
Correct!
responsible, dependable, and persistent
Question 3
5 / 5 pts
The following are examples of coping skills: Select all that apply.
Interpersonal pressures with coworkers or supervisor
Correct! Attempting to reframe a problem
Correct! Asking for help or reprioritizing tasks
Environmental factors such as noise or general working conditions
Time pressures such as deadlines
Only two of the above answers reflect coping skills. The following are examples of stressors: Time
pressures such as deadlines, interpersonal pressures with coworkers or supervisor, and environmental
factors such as noise or general working conditions.

Question 4
5 / 5 pts
Selective screening occurs only through conscious awareness.
True
Correct! False
Question 5
0 / 5 pts
Which of the following characteristics are considered when looking at the formal component of an
organization (formal organization from Congruence Model)? Select all that apply.
Networks and communication flow within organization
Power structure and internal politics
Culture of the organization
Correct Answer
Organization structure, including divisions or regions
Correct! Reward system that is in place for employees
Some of these deal with the informal organization including: culture of the organization, networks and
communication flow within organization, power structure and internal politics.
Question 6
5 / 5 pts
If everyone using the same equipment performs poorly, the tendency is to attribute any one person's
poor performance to internal causes; but if other people using the equipment perform well while one
person performs poorly, the tendency is to attribute that individual's poor performance to external
causes.
True
Correct! False
Question 7
0 / 5 pts
The result of a broken psychological contract from an employee’s perspective is:
Lower productivity or employee turnover

All of the answer choices are correct
Correct Answer
Limited promotion and development opportunities
An employee's perspective from a broken psychological contract may include limited promotion and
development opportunities.
Question 8
5 / 5 pts
Halo effects are particularly important in the performance appraisal process because they can influence
a manger's evaluations of subordinates' work performance.

