Chapter 9 - Job Attitudes and Emotions - Chapter 9 Feelings about Work Job Attitudes and Emotions The Nature of Job Satisfaction Variable that reflects

Chapter 9 - Job Attitudes and Emotions - Chapter 9 Feelings...

This preview shows page 1 - 3 out of 7 pages.

Chapter 9 – Feelings about Work: Job Attitudes and Emotions The Nature of Job Satisfaction - Variable that reflects how people feel about their jobs o Essentially, if people like their jobs - Global approach vs. Facet approach o Global: job satisfaction as single, overall feeling towards job o Facet: job satisfaction varies with various facets of job How People Feel About their Jobs - Majority of Americans like their jobs, but not all aspects equally - JSS => Job Satisfaction Survey o Americans – satisfied with coworkers, nature of work, not satisfied with rewards, pay promotion opportunities 4 Cultural Values that Affect Differences in Job Satisfaction b/w Countries (IMPU) 1. Individualism/Collectivism 2. Masculinity 3. Power Distance 4. Uncertainty Avoidance - Individualism : extent to which people see themselves as autonomous/independent o Collectivist => more satisfaction with coworkers than individualistic - Masculinity: extent to which organizations focus on achievement and job performance vs. health and well-being of employees o US => High in Masculinity - Power Distance : tolerance for power/status differences among levels of organizations o High power distance => managers demand obedience from subordinates o US => low in Power Distance o Tolerant of Large power distances => less satisfied with job - Uncertainty Avoidance : level of comfort in unpredictable situations o US => Low in Uncertainty avoidance Assessment of Job Satisfaction - Questionnaire/interview, ask people how they fee labout their jobs Job Descriptive Index (JDI) - Most popular + carefully validated - 5 facets (WPPSC) o Work o Pay o Promotion opportunities
Image of page 1

Subscribe to view the full document.

o Supervision o Coworkers - Employee reads short descriptive phrase of job indicates “Yes,”, “Uncertain”, and “No” - Limitation: only 5 subscales, might not cover all facets of job Minnesota Satisfaction Questionnaire (MSQ) - Comes in 100-item long ver, and 20-item short ver - Long ver: o 20 facets - Short ver: o Measures global satisfaction OR intrinsic and extrinsic satisfaction o Intrinsic : nature of job tasks, how people feel about the work they do o Extrinsic : other aspects of work (fringe benefits, pay) - Employee asked to indicate how satisfied they are with each facet Job in General Scale (JIG) - Measures global job satisfaction - Contains items that do NOT reflect facets of the job Is Global Satisfaction the Sum of Facets? - Sum of facets is ESIMATION of overall job satisfaction, but MAY NOT exactly match global satisfaction Antecedents of Job Satisfaction - People w/ same job, same job conditions can vary in job satisfaction! - Interactionist perspective – combining of environment + personality to affect job satisfaction Environmental Antecedents Job Characteristics - Hackman’s Influential Job Characteristics Theory: (SISAF) o Skill Variety - # of different skills needed to do a job o (Task) identity – whether or not employee does an entire job or a piece of a job
Image of page 2
Image of page 3
  • Fall '16
  • John Meyer
  • Psychology, Industrial, Organizational, 2660

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern

Ask Expert Tutors You can ask bonus questions You can ask questions ( expire soon) You can ask questions (will expire )
Answers in as fast as 15 minutes