final exm study guide - Comm 200 Ken Sereno Study Guide for...

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Comm. 200 Ken Sereno Study Guide for Final Exam Chapter 9. Group Contexts 1. What are the major research findings about the relationship between group size and satisfaction? Between group size and productivity? a. The larger the group size, the lower the satisfaction. b. The larger the group size, the lower the productivity. 2. What are some of the major traits of leaders ? What are the two kinds of functional leaders? What are the three leadership styles? a. Traits of leaders: i. Self-esteem ii. Open-mindedness iii. Aggression iv. Achievement motivation v. Analytical thought vi. Sociability vii. Argumentativeness b. Two kinds of functional leaders: task leader vs. group maintenance leader c. Three leadership styles: i. Authoritarian ii. Democratic iii. Laissez-faire (leadlerless) 3. What kinds of conflict help decision-making? What kinds of conflict are destructive? a. Helpful : Conflict caused by a vocal minority can help decision-making because it can make the majority to come up with a more careful and thoughtful decision. b. Destructive : Conflict over scarce resources with individuals only concerned about getting their share can have negative impact. Conflict resulting from strong personal animosity can have a long-lasting negative effect. 4. Describe the types and reasons for compliance . a. Public compliance: individual behaves in a way desired by the group only when s/he is observed, does not really believe in the behavior b. Private acceptance: group produces a change in individual’s beliefs and attitudes, no pretence c. Reasons for compliance: i. need to belong ii. Reference function (the group informs members about what is acceptable and unacceptable behavior i.e. pledge being deprived rights) iii. group attractiveness iv. Group maintenance (members realize that the group needs to maintain a unified front). 5. Collins and Guetzkow’s Input-Process-Output Model What are inputs? process? outputs? What was the major research concern of C and G? Of the three terms--inputs, process, and outputs--which concept was relatively neglected in C and G’s research? What are the two categories of obstacles groups face in solving problems? What is the assembly effect? Under what conditions does it apply? What are the strengths and weaknesses of C and G’s theory and research?
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a. Input variables: I.Q. of members (smart/dumb), difficulty of task (easy/difficult), resources available ($/ time) b. Process: communication within the group. c. Outputs: quality of solution, speed in reaching solution (length in time), group satisfaction d. Major research concern: theory focused on how input variables (task and interpersonal difficulties/obstacles) affected solutions. e. Process was relatively neglected f. Obstacles: task (difficulties in solving a problem) and interpersonal (difficulties in working with one another) g. Assembly effect: whole is more than sum of its parts – when task and interpersonal work is integrated effectively, quality of the decision is higher than could be achieved by a single member.
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