Sim Lab4.docx - Lab 4 3. At the Kid’s World entertainment...

Lab 4
3. At the Kid’s World entertainment park in Exercise 1, the operating hours are 8 A.M. until 10
P.M. each day, seven days of the week. The ticketing window closes at 9 P.M. each day. Any
customers arriving to the ticketing window after 9 P.M. are turned away. Simulate for a whole
year and answer questions a – e as given in Exercise 1.
a. The average and maximum lengths of the ticketing queue.
b. The average number of customers completing ticketing per hour.
c. The average and maximum numbers of customers in the ticketing system.
d. The average utilization of the cashiers. e. Whether management should add more cashiers?