MHR301-Ch1 - Managers and Managing MHR301 Leanne Powers...

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Managers and Managing MHR301 Leanne Powers From Contemporary Management McGraw-Hill Irwin
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Chapter 1 Objectives What is management? What tasks to managers perform? What skills are used at various managerial levels? How have managerial practices changed? What challenges are posed by managing in a global environment?
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What is Management? The planning, organizing, leading, and controlling of human and other resources to achieve organizational goals effectively and efficiently
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Managers The people responsible for supervising the use of an organization’s resources to meet its goals Resources include people, skills, knowledge, machinery, computers and I.T., and financial capital
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Organizational performance A measure of how efficiently and effectively managers are using organizational resources to satisfy customers and achieve goals
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Organizational performance Efficiency A measure of how well or productively resources are used to achieve a goal Effectiveness A measure of the appropriateness of the goals an organization is pursuing and the degree to which they are achieved.
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Managerial Functions Managers at all levels in all organizations perform each of the functions of planning , organizing , leading , and controlling Henri Fayol outlined the four managerial functions in his book General Industrial Management
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Four Functions of Management
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Planning The process of identifying and selecting appropriate goals and courses of action Examples: Strategic planning, financial planning, human resources planning
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Steps in the Planning Process Deciding which goals to pursue Deciding what courses of action to adopt Deciding how to allocate resources
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The process of establishing a
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This note was uploaded on 05/18/2008 for the course MHR 301 taught by Professor Sharif-zadeh during the Fall '07 term at Cal Poly Pomona.

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MHR301-Ch1 - Managers and Managing MHR301 Leanne Powers...

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