Final Outline

Final Outline - JORDAN 101(FINAL CH 12 Managing Inds and a...

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JORDAN 101 (FINAL) CH 12: Managing Inds and a Diverse Work Force Diversity vs. affirmative action: purposeful steps by org to create employment opps Hindered by social integration Surface level diversity: observable, unchangeable, easy to measure age, gender (glass ceiling- women, minorities), racial/ ethnic, disability Deep-level diversity: personality/ attitudes, only learned through interaction Big Five: personality, extraversion, emotional stability, agreeableness, conscientiousness, openness to experience Work-related: authoritarianism, Machiavellian, Type A/B, internal/external locus of control, (+/-) affectivity *mood linkage Org plurality: (1) empowerment (2) respect individuality Awareness training: raise awareness, challenge stereotypes Skills-based training: teach practical skills for managing diverse work force Diversity audits: formal assessments Diversity pairing: mentoring program CH 8: Global Mgt national culture Global business: multinational corp, direct foreign investment
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Final Outline - JORDAN 101(FINAL CH 12 Managing Inds and a...

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