08 QFD - Operations Management Design of Goods and Services...

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Operations Operations Management Management Design of Goods and Design of Goods and Services Services Chapter 5 Chapter 5
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As Engineering designed it. © 1984-1994 T/Maker Co. As Operations made it. © 1984-1994 T/Maker Co. As Marketing interpreted it. © 1984-1994 T/Maker Co . As the customer wanted it. © 1984-1994 T/Maker Co . Humor in Product Humor in Product Design Design
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Product Life Cycle Product Life Cycle Introduction Growth Maturity Decline
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Product Life Cycle, Product Life Cycle, Sales, Cost, and Profit Sales, Cost, and Profit Sales, Cost & Profit . Introduction Maturity Decline Growth Cost of Development Sales Revenue Time Cash flow Loss Profit
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Products in Various Products in Various Stages of Life Cycle Stages of Life Cycle Growth Decline Time Sales Virtual Reality Roller Blades Jet Ski Boeing 727 Introduct ion Maturity
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Few Successes 0 500 1000 1500 2000 Development Stage Numbe r 1000 Market requirem ent Design review, Testing, Introduction 25 Ideas 1750 Product specificat ion 100 Functional specificati ons One succes s! 50
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08 QFD - Operations Management Design of Goods and Services...

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