midterm review - Chapter 1 The communication model (all 11...

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Chapter 1 The communication model (all 11 parts and their definitions/parts) 5 communication principles discussed Communication and ethics o Principles and guidelines Communication networks Communication channels o What they are- advantages and disadvantages Chapter 2 The nature of culture Differences in customs and behavior o Potential areas for difference Fundamental dimensions of cultural diversity o High versus low context o Individualism and collectivism o Power distance o Uncertainty avoidance o Task versus social orientation o Short versus long term orientation Dimensions of organizational culture Chapter 3 The importance of listening Barriers to effective listening o Physiological
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o Environmental o Attitudinal and false assumptions o Sociocultural o Lack of training  Listening styles Critical listening Chapter 4 The triangle of meaning Avoiding misunderstandings
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midterm review - Chapter 1 The communication model (all 11...

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