Guest Service Evaluation

Guest Service Evaluation - 2 3 4 5 Drinks: Were the drinks...

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
Guest Service Evaluation Restaurants Name: ___________________ Age: _____ Male or Female (Circle One) Have you worked in a restaurant before? Yes or No (Circle One) Please rate the following characteristics of Importance on service at a restaurant Characteristic Rating (1 Low – 5 High) Additional Comments Curb Appeal: How does the restaurant look from the outside? 1 2 3 4 5 Greeting: Were you greeted at the door friendly with a smile? 1 2 3 4 5 Seating: Were you seated in a timely fashion? Is the table comfortable? 1 2 3 4 5 Cleanliness: Is the restaurant clean? Crumbs around the table? 1 2 3 4 5 Server Greeting: Did the server greet you at the table nicely? 1 2 3 4 5 Server Information: Does the server know the menu well? 1
Background image of page 1
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: 2 3 4 5 Drinks: Were the drinks brought to the table in a timely fashion? 1 2 3 4 5 Food: Was the food on time? Is it the right dish with the right sides? 1 2 3 4 5 Taste: Did the food taste well? Was it prepared at the right temperature? 1 2 3 4 5 Check up: Did the server check how everything was? Did he fix any problems? 1 2 3 4 5 Clearing: Were the dirty dishes taken from the table when you were done? 1 2 3 4 5 Desert: Was desert, coffee, after dinner drinks offered? 1 2 3 4 5 Check: Was the check right? Were the prices worth the product? 1 2 3 4 5 Tip: How important is the tipping the server properly? 1 2 3 4 5 Departure: Where you said good night to on the way out? 1 2 3 4 5...
View Full Document

Ask a homework question - tutors are online