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Unformatted text preview: 2. Describe what you learn from the video about the products liability claims management (i.e. after the claims occurred) undertaken by Dow Corning. 3. Compare and contrast the products liability claims management at Dow Corning with that of Merck with respect to Vioxx. 4. Compare and contrast the circumstances of the Dow Corning breast implants case and the Merck Vioxx case. Consider things such as the product, testing and marketing environments, the organization size and form of the firms, and the development of information about potential product risks. Do you think the cases are relatively similar or different? Explain why....
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- Spring '07