81744054_Research_Paper_Statistic - 1 Examining the waiting...

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1 Examining the waiting time in emergency unit in St .Thomas Elgin General Hospital By [student’s name] Foundation Course: Tutor: University: Department: Date
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2 Executive summary This paper is to examine the waiting time in emergency unit in St .Thomas Elgin General Hospital, Ontario Canadian hospital. The study is designed to understand the populations that use emergency services with respect to length of time a patient waits for and receives care once at the hospital. It will also explore issues that impact waiting time and in addition provide recommendations on how to make the Canadian Ontario based hospital meet the international standards. In this case the A&E Attendance &Emergency April 2016 data is used to understand how long patients spent in the emergency departments using three departments, the data will be presented using flowcharts, histograms to give clear mental description on the study.
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3 Contents Executive summary ......................................................................................................................... 2 Introduction ...................................................................................................................................... 4 2.0 LITERATURE REVIEW ........................................................................................................... 5 2.1Healthcare in Canada .............................................................................................................. 5 2.2.ST .Thomas Elgin General hospital (STEGH) ...................................................................... 6 2.3 Quality of Health Care ........................................................................................................... 7 2.4 EMERGENCY DEPERTMENT FLOW ............................................................................... 7 2.4.1. ASSESING THE SEVERITY ........................................................................................... 9 2.4 The Wait time of patients ..................................................................................................... 10 2.5 Users of emergency department .......................................................................................... 13 3. Research method ........................................................................................................................ 14 3.1 research methodology; ......................................................................................................... 14 4. ANALYSIS AND RESULTS PRESENTATION ....................................................................... 14 4.1 presentation .......................................................................................................................... 14 CTAS I ................................................................................................................................... 15 CTAS II .................................................................................................................................. 15 CTAS III ................................................................................................................................ 18 5. DISCUSSION ........................................................................................................................ 1819 6. RECOMMENDATIONS ........................................................................................................... 19 7. CONCLUSION .......................................................................................................................... 21 8. REFERENCE ............................................................................................................................ 22
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4 Introduction The wait time to receive emergency service is defined as the duration which individuals take to be given chance or gain entry to and receive care and services from the healthcare system. The emergency departments have unique characteristic in providing health care service since their demand are unexpected and unscheduled and involve immediate assessment and also the decision on the mode of treatment ought to be made rapidly and action taken immediately. The potential wait time for a patient begins immediately the need of emergency care arise. However, before they reach the emergency department, patients can persist and wait to reach the facility and can leave or exit at several points before actual entry in the facility. The waiting time in Canadian hospitals are longer than the other countries. The long waiting time can be inconvenient and risky to patients since it can lead to adverse effects on patient’s outcome. Patients can suffer more pain hence may leave without receiving treatment while on the queue. Emergency department is the symbol of good health care system in any country since the majority of services are offered to treat various illness, both for the young and old. They have different specialties that is some are directly involved in children and others are involved in adult illness (Williams, et al. 2016). The demand for emergency service varies also by age and household income. The severity of illness in the emergency department is in the Canadian triangle and Acuity scale.
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