Orga 201 Vocab - Orga 201 Midterm Chapter 1 Manager someone...

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Orga 201 Midterm Chapter 1 Manager: someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals. First-line managers: managers at the lowest level of the organization who manage the work of nonmanagerial employees who are directly or indirectly involved with the production or creation of the organization’s products. Middle managers: managers between the first-line level and the top level of the organization who manage the work of first-line managers. Top managers: managers at or near the top level of the organization who are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization. Management: coordinating work activities so that they are completed efficiently and effectively with and through other people. Efficiency: getting the most output from the least amount of inputs; referred to as “doing things right.” Effectiveness: completing activities so that organizational goals are achieved; referred to as “doing the right things”. Management functions: planning, organizing, leading and controlling. Planning: a management function that involves defining goals, establishing a strategy for achieving those goals, and developing plans to integrate and coordinate activities. Organizing: a management function that involves determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom and where decisions are to be made. Leading: a management function that involves motivating subordinates, directing the work of individual or teams, selecting the most effective communication channels, and resolving employee behavior issues. Controlling: a management function that involves monitoring actual performance, comparing actual performance to a standard and taking corrective action when necessary. Management roles: specific categories of managerial behavior.
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Interpersonal roles: management roles that involve working with people or performing duties that are ceremonial and symbolic in nature. Informational roles: management roles that involve receiving, collecting and disseminating information. Decisional roles: management roles that involve making significant choices that affect the organization. Technical skills: knowledge of and expertise in a specialized field. Human skills: the ability to work well with other people, both individually and in a group. Conceptual skills: the mental ability to analyze and generate ideas about abstract and complex situations. Organization: a deliberate arrangement of people who act together to accomplish some specific purpose. Private sector: the part of the economy that is run by organizations which are free from direct government control; organizations in this sector operate to make a profit.
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