SCCA_1013 Pertemuan_2 Bab_5 - BAB 5 MESEJ DAN MAKNA BENTUK...

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BAB 5 MESEJ DAN MAKNA BENTUK KOMUNIKASI 1) LISAN 2) BUKAN LISAN
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MESEJ DAN MAKNA Mesej berasal dari perkataan Latin missus daripada perkataan mittere yang bermaksud to send atau mengurus atau menghantar. Menurut Stohl (1995), mesej mempunyai 4 ciri utama: 1- Mesej mempunyai beberapa bentuk iaitu lisan dan bukan lisan. Oleh itu, mesej boleh disampaikan dalam pelbagai bentuk (pertuturan, penulisan, gerakan anggota badan atau melalui teknologi komunikasi).
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2- Mesej mempunyai pelbagai makna. a) Denotatif – maksud yang tersurat. b) Konotatif – maksud yang tersirat. 3- Mesej mempunyai pelbagai fungsi. - memberitahu, mendidik, pengulangan, perlambangan, mendapatkan maklum balas. 4- Mesej melibatkan pelbagai peringkat. Tujuan, maksud dan niat sama ada disampaikan dalam bentuk fakta, lisan atau bukan lisan.
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KOMUNIKASI LISAN Komunikasi lisan merupakan proses komunikasi yang menggunakan percakapan untuk menyampaikan maklumat kepada penerima. Apa-apa jua perkara yang menggunakan perkataan bertulis dan dituturkan.
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