Assignment 1: Business Goals and Business Processes IT-3225 Bus Goals I.T. Professional Capella University Professor Kuhlman October 28, 2022
Table of Contents The Business………………………………….……………………………………..3 Objectives…………...………………………………………………………………..3 Business Goals…………………..……………………………………………………3 Challenges and Opportunities ..……………………………………………….……..4 References.…………………………………...……………………………………... 5
The Business Baptist Health System is a mid-west regional provider of health services that includes nine hospitals and 350 acute care centers that service the populations of Kentucky, Southern Indiana, Northern Tennessee, and Eastern Missouri. The health system serves a population base of around 25 million individuals with an annual hospital inpatient visit of around 2.5-2.8 million patients a year. This number doesn't consider visits to our primary care, specialty practices, and episodic centers, such as Urgent Care and Occupational medicine. Baptist Health is founded on Christian principles, with the Mission statement reading, "Baptist Health demonstrates the love of Christ by providing and coordinating care and improving health in our communities." Vision statements codify how the organization will achieve its mission statement, and Baptist Health's Vision statement reads that "Baptist Health will lead in clinical excellence, compassionate care, and growth to meet the needs of our patients." Business Objectives Company leadership, with the endorsement of the system board of directors, has identified four primary goals and objectives for the organization. The first is to Expand. Baptists will strengthen their regional and national position as an exemplary healthcare system. This objective is focused on two principles, a robust Baptist Health brand and expansion into growth markets. Baptist has for decades led the market share within the K.Y., S. Indiana, and N. Tennessee markets. Within the last 15 years, there have been other health systems that have started to penetrate the market, putting pressure on patient volume and profitability. The second business objective is Excel. The organization will deliver high-value services through outstanding, and committed teams focused on clinical excellence and, more
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