CH11 - MGT 325 Management Skills Power Politics and...

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MGT 325 Management Skills Power, Politics and Confict Prof. Paul A. Rubin Department of Management Spring 2008 Management Skills (MGT 325) Power Spring 2008 1 / 12
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Defnition Power is the ability to both exert and resist infuence.
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Interpersonal Power Sources of interpersonal power (not mutually exclusive): Reward control Punishment control (coercive power) Legitimacy (delegated authority) Charisma ( referent power) Expertise (distinctive and needed knowledge/skill/talent) Employee response to use of interpersonal power: Compliance Employees accept infuence to get rewards/avoid punishments Consistent with reward/coercive power IdentiFcation Employees accept infuence to maintain relationship with manager Consistent with reFerent power Internalization Employees accept infuence as congruent with own goals and values Consistent with legitimate/expert power Resistance/rebellion Management Skills (MGT 325) Power Spring 2008 3 / 12
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Intergroup Power Ability of one group to inFuence other groups Critical Contingencies Model : three sources of intergroup power Uncertainty reduction – ability to assure continued availability of necessary inputs to organization Resource control Information control Decision-making control Low substitutability – capabilities necessary to organization not available from other groups Centrality – positioning, visibility within organization Management Skills (MGT 325) Power Spring 2008 4 / 12
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CH11 - MGT 325 Management Skills Power Politics and...

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