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ch13 - MGT 325 Management Skills Organization Design Prof...

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MGT 325 Management Skills Organization Design Prof. Paul A. Rubin Department of Management Spring 2008 Management Skills (MGT 325) Organization Design Spring 2008 1 / 8
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Organizational E ff ectiveness Organizational e ff ectiveness assessed in terms of achievement of goals Di ff erent constituent groups ( stakeholders ) have di ff erent goals Owners/shareholders want return on capital (dividends, growth), low risk Employees want fair pay, enjoyable work, job security, benefits (including pensions) Suppliers want prompt, reasonable compensation, stable relationships Customers want quality goods/services at reasonable price Society wants full, prompt compliance with regulations, socially beneficial behavior E ff ectiveness di ff ers from e ffi ciency/productivity Productivity focuses on output only, e ffi ciency on output/input ratio Management Skills (MGT 325) Organization Design Spring 2008 2 / 8
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Mechanistic v. Organic Structures Dimension Mechanistic Organic Task characteristics Narrow, specialized Low interdependence? Connection to organizational goals unclear? Broad, generalized High interdependence Connection to organizational goals clear? Task specification Tightly codified Fluid Roles Specific, codified General, dynamic Authority Vertical hierarchy Network (both vertical and horizontal)
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