ch14 - MGT 325 Management Skills Organizational Culture...

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Unformatted text preview: MGT 325 Management Skills Organizational Culture Prof. Paul A. Rubin Department of Management Spring 2008 Management Skills (MGT 325) Organizational Culture Spring 2008 1 / 10 Organization Culture Informal (undocumented) aggregation of perceptions, beliefs, mores Helps provide organizational identity to members Facilitates collective commitment Promotes organizational stability Helps members understand internal environment Management Skills (MGT 325) Organizational Culture Spring 2008 2 / 10 Surface Elements Visible manifestations of organizations culture Ceremonies : celebrations of myths, heroes, . . . Rites : ceremonies to assert specific ideas, values Rites of passage (initiation) Rites of degradation (embarrassment, punishment) (hazing?) Rites of enhancement (formalized attaboys/attagirls) Rites of integration (e.g., company picnic) Rituals : repeated rites that reinforce specific values or norms Stories : oral histories that reinforce norms Myths : fictional stories (frequently including some true elements) Heroes : members whose success embodies shared values Symbols : objects/actions/events with special meaning to members Examples: reserved parking spot, employee of month plaque, secret handshake Language : verbal symbols or jargon reflecting cultural norms Example: Googlesdo no evil Management Skills (MGT 325) Organizational Culture Spring 2008 3 / 10 Managing Organizational Culture Symbolic management : managers create/modify surface elements Pay attention to cultural dimensions of own statements (oral and...
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This note was uploaded on 05/13/2008 for the course MGT 325 taught by Professor Roth during the Spring '07 term at Michigan State University.

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ch14 - MGT 325 Management Skills Organizational Culture...

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