SERVICE MANAGEMENT IN HEALTH CARE SERVICES - SERVICE...

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SERVICE MANAGEMENT IN HEALTH CARE SERVICES Introduction The health service management as a whole is undergoing an inevitable change because of advancing technology, innovation, ageing population and pricing. Binding together sharp business management skills with health service management is the need of great importance as it prepares a health care organization for the changes in order to deliver health care services in the most rational manner against the increasing complexities and competition. It is important to prepare management and the managers to facilitate the change within the organization. This article will investigate the change administration of the Holy Child Health Care organization. Various aspects of health changes in the health care will be discussed to outline the changes that are going to take place. The paper will also draw the key components to be overseen while the change is being processed. The article proposes a framework or the approach to measure the success of the changes in the manner that its implications are used to manage the changes that may occur in the future activities as well. Thompson, J.M., (2010, p 167–173) Changing the organization methodically with the end goal of tending to the constrain of changes and put the organization in dynamism for long term solutions. However, it is a difficult process and the organization will face alarming challenges to be addressed by managers. There will be a need for dynamic leadership to manage the environmental influences in the change process. The article will chart the nature of the changes and find ways to manage them successfully. The main purpose of the article is to establish a change-oriented management for the organization.
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Key Elements That Lead to the Need of Change Management. This section will identify five key elements to ensure successful change management in the organization. Breaking out the broader change into smaller and more specific categories, there is need to measure change in the goal or immediate task; the team to decide the key members to work to address the changes of specific and differentiated nature; the management rules to chart out the major developments and interventions to be introduced to facilitate the change in the organization; and the future to analyze the future potential changes and the control process in advance Scheid, J., (2011). In order to imply these categories into change management and find an approach there will be the need to see them in the light of broader perspective first. There has been a significant change going in the health services across the world. The key variables driving the progressions are innovation headway, increased expectation of public, legislative reforms and the political environment. Furthermore, the ageing population and changes in disease patterns are adding to complexities in the health care service management. A health organization is more than just a business organization which increases its challenges of coping with change and transformation. As Drucker, P., (1993) puts a healthcare organization is
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