98%(80)78 out of 80 people found this document helpful
This preview shows page 1 - 4 out of 8 pages.
Simulation: Individual Behavior
FeedbackGlossary| Progress| TranscriptReplay Scene| PlayRESULTS REPORTDate: 20 September 2016SIMULATION TITLE: Individual BehaviorSIMULATION DESCRIPTION: Curtis Precision Manufacturing needs to add people to the customer sales team. The team manager will add two new people to the team, and deal with any personality conflicts that arise.You earned 100 percent.BackgroundYou are manager of the customer sales force at Curtis Precision Manufacturing, a regional manufacturer of products and equipment for finishing metal parts.Since most of Curtis's sales force works in the field, your team is small and must handle a variety of tasks such as answering phones, creating sales brochures, and analyzing and processing sales data.Most of your team members will soon be retiring, or departing for other jobs. As manager, your responsibility is to add two new people to your team. Your team members need to be able to work together under pressure, and to handle a variety of tasks.Reviewing ResumesYou review the resumes of three potential candidates from other branches of Curtis. You will need to look at each person's background and experience, as well as their references, to determine whether they would be a good fit for your team.
Candidate 1 – DawnYou look at the first candidate, Dawn. Her resume and references indicate that she is goal-driven, enterprising, extroverted, and likes being the leader in social situations. She is not a creative person herself, but has managed creative peoplemany times. She is sometimes impatient and short-tempered, but she gets results.Based on this information, what team responsibilities would Dawn find difficult to perform?YOU CHOSE OPTION 2Designing sales brochuresYou determined that the first candidate, Dawn, would have difficulty designing sales brochures. This was the best choice, as Dawn's extroverted, enterprising personality would have difficulty with this introverted, creative task.Candidate 2 – SamYou look at the second candidate, Sam. His resume and references indicate that he is an experienced programmer and a stickler for detail, but is accustomed to being given clear direction on a project. Also, when he's working on a project he is focused on that project and doesn't want to be interrupted.