BUAD STUDY GUIDE

BUAD STUDY GUIDE - BUAD STUDY GUIDE FOUNDATIONS OF...

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BUAD STUDY GUIDE 27/02/2008 23:45:00 FOUNDATIONS OF LEADERSHIP Knowledge of Organizational Behavior Individual level How member makes sense of the world What motivates members Group Level How teams function To the lead teams Power and politics Ethical decision making Organizational Level How to structure the firm How to select and develop talent How to change organization How to create and sustain culture Behavioral Skills Facilitate team decision making Communicate effectively Exercise power wisely Negotiate effectively
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Manage organization change Early 1900s Pre-20 th  century o Craft work at home with hands.  Apprentice – made total product  themselves and bartered o Models of large organization were the military and church o Adam Smith – economic benefit of division of labor Turn of the century o Industrialism – machinery and factories o Mass production o Size and inefficiency – want to drive down cost 1920s Scientific management: cult of efficiency o Task analysis and standardization o Pay like to performance – contingent reward system to motivate o Systematic selection and training Classical Management o Functions – planning, organizing, directing, staffing, and controlling o Principles – specialization – limited tasks, unity of command – only 1  boss, scalar chain and span of control 1930s Hawthorne Studies – Human Relations Study of lighting, rest pauses. Length of work day, and pay on performance
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Findings o Power of workers’ feelings and supervision o Power of informal groups – friends, where they sit Informal groups influence behavior Ostracized if outside social group o Logic of efficiency vs. logic of sentiments How you treat people matters People form groups that go against formal structure 1940s Group dynamics role of groups in behavioral change participation in decision making – participative management Bureaucracy – Max Weber – manage large organization Ensure fair and equal treatment Specified areas of responsibility Consistent and written rules Right of appeal Management as a learned profession 1950s Leadership Studies – trained people in HR skills and people/charm skills Task leaders
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Social/emotion leaders Decision Making Studies Limits to rationality – bounded rationality Satisfice not maximize Gordon and Howell Report on business skills Need to professionalize b-schools Need for scientific knowledge o Led to GMATS o Need for better students and PHD teachers 1960-1970s –  Science days Systems Thinking Multiple influences on behavior
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This test prep was uploaded on 03/07/2008 for the course BUAD 304 taught by Professor Cummings during the Spring '07 term at USC.

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BUAD STUDY GUIDE - BUAD STUDY GUIDE FOUNDATIONS OF...

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