Week 4 Case Study - Running Head Case Study Week 4...

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Running Head: Case Study Week 4 University of Phoenix Week 3- Motivation and Team Case Study Shakeya Austin BUS/211-Foundations of Business February 15, 2016 1
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Running Head: Case Study Week 4 I think the motivation theory that can be found in this case study is the Expectancy theory. I think Mary Sheets was motivated to start her moving company this way because the harder she worked the more business she had come in. When Mary started seeing more business and profits, she quit her "day" job in order to build her business. I believe she saw the rewards the business was starting to show, and decided to devote all her time and energy into the moving company. Mary Ellen Sheets approach to creating high-performing teams within her company was to build a school called "Stick Men University". Here she trained franchise operators and employees the basics of the company, from answering the phones to how to move furniture. Doing this helped to train her workers and franchise operators how to maximize their profits and make the business successful.
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