405 Day 2-Personality and Behavior-Jess - Personality and...

Personality and Individual Behavior

Personality at Work: An Example
•
Steve Jobs resigned as CEO of Apple
•
What about his personality lead to Apple’s
successes?

What traits would you use to
describe Steve Jobs?

Steve Jobs’ Personality
•
Internal locus of control
•
Belief that he controls events, not vice versa
•
Aggressive, enthusiastic
•
Risk-taking
•
Narcissism
•
Innovative
•
Charismatic

Learning objectives:
•
To review a model of individual behavior
•
To understand types of behavior that matter in
organizations and why we should consider
personality
•
To consider the facets or dimensions of
personality
•
To gain a deeper understanding of your own
personality traits and what you are projecting to
others

A Model of Individual Behavior
Individual
behavior
(Culture, Job
Situational
Factors
(Culture, Job
design,
Leadership)
Values
Abilities
Personality
Perceptions
Attitudes
Knowledge &
Knowledge &
Skills
Motivation
Distal person Proximal person Situation
utcomes

What behaviors do we want?
•
Name some desirable behaviors at
work
•
Name some undesirable behaviors at
work

Work Behaviors
•
Job performance
•
Task performance (productivity, creativity, customer
service)
•
Contextual performance (helping, loyalty)
•
Counterproductive behaviors
•
Absenteeism, theft, loafing, substance abuse
•
Turnover
•
Safety
•
Compliance : Following safety guidelines
•
Participation: Being proactive and helping others
•
Other
•
Manage stress

How can managers ensure high
levels of these behaviors?
Individual
behavior
(Culture, Job
Situational
Factors
(Culture, Job
design,
Leadership)
Values
Abilities
Personality
Perceptions
Attitudes
Knowledge &
Knowledge &
Skills
Motivation

Train:
Individual
behavior
(Culture, Job
Situational
Factors
(Culture, Job
design,
Leadership)
o
Values
Abilities
P Personality o
n Perceptions
Attitudes
Knowledge &
Knowledge &
Skills
Motivation

Lead
Individual
behavior
(Culture, Job
Situational
Factors
(Culture, Job
design,
Leadership)
PPersonalitya
Values
Abilities
P Personality a
lit Perceptions
Attitudes
Knowledge &
Knowledge &
Skills
Motivation

SELECT:
Individual
behavior
(Culture, Job
Situational
Factors
(Culture, Job
design,
Leadership)
Personality
Values
Abilities
Personality
P Perceptions
Attitudes
Knowledge &
Knowledge &
Skills
Motivation

Personality Traits
•
What is a personality trait?
–
Habitual pattern of cognition, affect, behavior
–
Implications for both ability and motivation
–
Enduring: Stable over time
•
Each trait lies on a continuum
–
Many people fall in the middle
–
Judgments are relative
•
Extraverts in business schools
•
Introverts in computer sciences

What Factors Shape our Personality?
Heredity Environment
Personality
Traits
Tabla Rasa
Family, Economic status,
Country, Education
Example: Grandmaster
experiment
•
Judit, Susan,
Sophia
•
Father trained the
girls to become
chess
Grandmasters
Separated twin studies
Example: Elyse Schein &
Paula Bernstein
•
Different upbringings,
education, work
•
Same gestures,
speech, love of art
movies, edited
newspaper in high
school and studied
film in college