Stress in the work place
Loss of appetite?
Restless sleep and a complete sense of exhaustion?
We often try to ignore these problems, often caused by stress, which can result in
becoming more short-tempered and irritable.
Job stress can be defined as the harmful physical and emotional responses that
occur when the requirements of the job do not match the capabilities, resources, or needs
of the worker. Job stress can lead to poor health and even injury.
The concept of job stress is often confused with challenge, but these concepts are
certainly not the same. Challenge energizes us psychologically and physically, and it
motivates us to learn new skills and master our jobs. When a challenge is met, we feel
relaxed and satisfied. Thus, challenge is an important ingredient for healthy and
productive work. The importance of challenge in our work lives is probably what people
are referring to when they say “a little bit of stress is good for you.”
challenges have turned into job demands that cannot be met, relaxation has turned to
exhaustion, and a sense of satisfaction has turned into feelings of stress. In short, the
stage is set for illness, injury, and job failure.
Some specific causes of job stress include: Excessive workload, tedious or
meaningless tasks, long hours and low pay, infrequent rest breaks, and unreasonable
Some examples of organizational practices that cause stress are: unclear
responsibilities or expectations, conflicting job demands, multiple supervisors, lack of
autonomy or participation in decision-making, inefficient communication patterns, or
lack of family-friendly policies.
Nearly everyone agrees that job stress results from the interaction of the worker
and the conditions of work. Views differ, however, on the importance of worker
characteristics versus working conditions as the primary cause of job stress. These
differing viewpoints are important because they suggest different ways to prevent stress
Some argue that differences in individual characteristics such as personality and
coping style are most important in predicting whether certain job conditions will result in
In other words, what is stressful for one person may not be a problem for someone
else. This perspective leads to prevention strategies that focus on workers and ways to
help them cope with demanding job conditions.
Although the importance of individual differences cannot be ignored, scientific
evidence suggests that certain working conditions are stressful to most people.
nearly one-half of the States allowed worker compensation claims for emotional
disorders and disability due to stress on the job.
However, courts are reluctant to uphold