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PSYCHOLOGY HIGHER LEVEL PAPER 2 Friday 5 May 2000 (morning) 3 hours M00/350/H(2) INTERNATIONAL BACCALAUREATE BACCALAURÉAT INTERNATIONAL BACHILLERATO INTERNACIONAL 220-073 9 pages INSTRUCTIONS TO CANDIDATES ! Do not open this examination paper until instructed to do so. ! Section A: Read the research report carefully and then answer all the questions. ! Section B: Answer two questions, each chosen from a different Optional Subject Area.
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SECTION A Read the following research report carefully, and then answer ALL the questions. The allocation of marks for each question is indicated in the margin. Researchers conducted a longitudinal investigation into the development of work relationships in a large company. They believed that better working relationships are related to greater satisfaction with one’s job (‘job satisfaction’). The researchers therefore hypothesised a positive correlation between work relationships and job satisfaction. Workers were selected at random from all the major departments within the company. These people were assessed at 3 months, 9 months and 18 months after they joined the company. Each time the workers were assessed the researchers used two methods. First, the workers completed a structured questionnaire designed to measure quality of working relationships and job satisfaction. Second, each worker was interviewed for 30 minutes and asked to talk about their relationships with colleagues and about their satisfaction with their job. Trained assistants scored the qualitative data gathered in these interviews using a scoring system devised by the researchers. The assistants were unaware of the research hypothesis and their scores were assessed for reliability. In addition, one of the researchers used participant observation over the whole period of the study and gathered further qualitative data on the workers’ attitudes to their jobs and to one another. She gathered this data through informal discussions in meetings and staff rooms, at lunch times and in some arranged meetings with individuals. A member of the research team agreed to be interviewed on local radio. He argued, from the results of the study, that the team had shown conclusively that good working relationships caused higher job satisfaction. Other members of the research team became angry when they heard that their colleague had been interviewed without their knowledge and without full acknowledgement of their role in the team. Data from the questionnaires and interviews were correlated and the researchers found the correlations between work relationships and job satisfaction, shown in Table I, at the three assessment times. Table I
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This note was uploaded on 06/11/2008 for the course IB 2002 taught by Professor Ibprofessors during the Fall '00 term at InterAmerican Barranquitas.

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