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Unformatted text preview: come to agreements which sound okay on paper but are not rationally possible. E. Neutrality- The mediator is simply the person who facilitates the discussion in a productive and fair manner. They must remain the third party who will not show favor to one side; this would defeat the purpose of the discussion. F. Sympathy- Demonstrating a true care for the situation allows the participants to feel as though the mediatory has a vested interest in resolving the conflict. G. Peace- If the discussion turns into an argument, no progress can be made. The mediator must explain to the participants the importance of remaining calm....
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This note was uploaded on 06/11/2008 for the course PHILOSOPHY PHL115 taught by Professor Bachelor during the Fall '06 term at Elon.
- Fall '06