BAD 302 Test 2 Study Guide

BAD 302 Test 2 - BAD 302 Exam 2 Study Guide Chapter 4 Basic Motivation Concepts What is Motivation The willingness to exert high levels of effort

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BAD 302, Exam 2 Study Guide Chapter 4: Basic Motivation Concepts What is Motivation? The willingness to exert high levels of effort toward organization goals, conditioned by the effort’s ability to satisfy some individual need. Intrinsic vs. Extrinsic Intrinsic – something that comes from inside. Could be inside of you or intrinsic to the situation Example: I came to class today because I attend all of my classes no matter what or I came to class today because I like this class. Extrinsic – not about the situation, but instead something external. Example: I go to work to get paid. List (in order) Maslow’s Hierarchy of Needs (Bottom to Top) Physiological -Hunger, thirst, shelter, sex and other bodily needs. -At the bottom of the pyramid because if they aren’t met then you will not be motivated to do anything else until they are satisfied. -Once they are satisfied you don’t consciously think about them. Safety -Security and protection from physical and emotional harm. Social -Includes affection, belongingness, acceptance and friendship. Self Esteem -Internal esteem factors such as self-respect, autonomy and achievement. -External esteem factors such as status, recognition and attention. Self-Actualization -Growth, achieving ones potential and self-fulfillment. -Most people never get here. What is Theory X and Theory Y (Douglas McGregor)? X – assumption that employees dislike work, are lazy, dislike responsibility and must be coerced to perform. Y- assumption that employees like work, are creative, seek responsibility and can exercise self- discretion. Problem – People will disappoint you if you assume they will work Gilliand – Use Theory Y with caution. 1
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BAD 302, Exam 2 Study Guide What is the ERG Theory (an update of Maslow)? (Clayden Aldefer) Three groups of core needs: -Existence (Physiological and Safety) -Relatedness (Relatedness) -Growth (Self-Esteem and Self-Actualization) They can all operate simultaneously. What is McClelland’s theory of needs focused on? Need for Affiliation – social and relatedness to needs. Need for Power – ability to influence people and change their behavior. Need for Achievement – Need for personal accomplishment. What is Goal-Setting Theory? (Ed Locke) Specific and difficult goals lead to higher performance. (Higher levels of employee productivity) Name the attributes to Setting Effective Goals? SMART Goals S – specific M – Measurable A – Attainable R – Relevant T – Time-Trackable Define Reinforcement Theory Counterpart to Goal-Setting theory. -Focus on consequences of actions -Rewards increase behaviors; Punishments decrease behaviors -Rewards more effective (Punishment effective in short-term and breed resentment) Good predictor of quality of work, persistence of effort, absenteeism, tardiness, and accident rates Define Equity Theory Individuals compare their job inputs and outcomes with those of others and respond to eliminate any inequities. (In order to determine if situations were fair) Problems for Management:
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This note was uploaded on 06/11/2008 for the course BAD 302 taught by Professor Sugi during the Spring '08 term at University of Arizona- Tucson.

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BAD 302 Test 2 - BAD 302 Exam 2 Study Guide Chapter 4 Basic Motivation Concepts What is Motivation The willingness to exert high levels of effort

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